Return & Exchange Policy :
Returns
We do not do returns currently.
Exchanges
Exchange Request to be made within 7 days of delivery.
Exchange orders are placed upon pick up of your return. Limited stock may lead to unavailability of your chosen product. The is a Rs. 240/- partial shipping fee to be paid for the exchange made. Currently, you can mail your request on support@nishorama.com
In case of any damaged/ defective or missing products in your order kindly reach out to us within 24 hours of delivery. We will not be able to help you if this timeline is exceeded.
In the event of damaged merchandise, share images and details through the provided link. Further steps for replacement, store credit, or full refund will be communicated.
Misprints and colour differences from website images are not considered damaged products. We only sell handcrafted products and these are all signs of authenticity.
Shipping charges are non - refundable.
The company holds the authority to make the final decision in any case.
Please note, products from our brand bought from other marketplaces are not eligible for any return or exchange at our store or on the website.
Order Cancellations :
- Incase there is an order cancellation, please do so before it is shipped. Shipping charges are non-refundable once the order is dispatched. If cancelled post shipping, Rs.260/- will be deducted from the refund.
Kindly be aware that we have partnered with a third-party courier service. While we are committed to assisting you, there are instances beyond our control. The contact information of the delivery executive is exclusively provided to the recipient, which may limit our ability to address certain issues. We appreciate your understanding in such situations